Welcome to 99.craftyfox.in. By accessing, browsing, or purchasing from our website, you agree to comply with the following Terms & Conditions. These terms apply to all users visiting or using our website, including customers, browsers, merchants, and contributors.
If you do not agree with any part of these Terms, please do not use our website.
1. Acceptance of Terms
By using our website:
- You confirm that you have read, understood, and agreed to these Terms & Conditions
- You also agree to follow our Privacy Policy, Shipping Policy, and Return & Refund Policy
- These terms may be updated anytime without prior notice, and continued use of our website constitutes acceptance of revised terms
2. Eligibility to Use
To use or purchase from our website:
- User must be 18 years or older
- If under 18, usage must be under parental or guardian supervision
- User must provide accurate and genuine details (name, contact, address)
Providing false information may result in order cancellation or account restriction.
3. Products, Pricing & Descriptions
We strive to ensure that all product information, descriptions, and pricing on our website are accurate. However:
- Slight variations in color, fabric shade, embroidery, design may occur due to lighting or screen resolution
- Product availability may change without notice
- Prices may be updated anytime without prior communication
- Errors or inaccuracies may occasionally occur; we reserve the right to correct them
We reserve the right to:
- Modify or discontinue products anytime
- Limit quantities in special cases
4. Orders & Confirmation
- An order is considered confirmed only after successful payment or COD verification
- We reserve the right to accept or cancel any order due to:
- Payment issue
- Incorrect address
- Fraud / suspicious activity
- Stock unavailability
In case of cancellation, the customer will be notified, and eligible refunds will be processed as per policy.
5. Payment Terms
- All prices are displayed in Indian Rupees (INR)
- Payments are processed securely through trusted payment gateways
- For COD orders (if available), verification may be required
- We do not store any credit/debit card or UPI details
6. Shipping & Delivery
- Shipping and delivery are governed by our Shipping Policy
- Delivery timelines are estimated and may vary due to external factors beyond our control
- Delays caused by courier partners, weather, logistics, or government restrictions are not our responsibility
7. Returns, Refunds & Exchanges
- Returns, refunds, and exchanges are governed strictly by our 30-Day Return & Refund Policy
- Customers must follow the process and eligibility rules
- Refunds are processed only after quality inspection approval
8. User Responsibilities
By using our website, you agree:
- Not to misuse the website or attempt unauthorized access
- Not to upload false, misleading, or harmful information
- Not to engage in fraud or illegal activities
- To provide correct address and contact information
Violation of rules may lead to legal action or account ban.
9. Intellectual Property Rights
- All content on 99.craftyfox.in, including text, images, designs, graphics, logos, and product content, is the property of 99.craftyfox.in
- Copying, reproducing, modifying, or using our content without permission is strictly prohibited
Legal action may be taken against copyright infringement.
10. Limitation of Liability
99.craftyfox.in will not be responsible for:
- Minor color/appearance variations
- Delays in shipping due to courier or external factors
- Losses, damages, or indirect/accidental consequences arising from website use
- Misuse of products by customers
Our liability is limited only to the value of the purchased product, subject to policy conditions.
11. Third-Party Services & Links
We may use third-party:
- Payment gateways
- Courier services
- Analytics & advertising tools
We are not responsible for their terms, privacy practices, or performance.
External website links on our site are not controlled by us, and we are not liable for their content.
12. Fraud Monitoring & Policy Misuse
We reserve the right to:
- Monitor suspicious orders
- Reject fraudulent transactions
- Block users misusing return/refund policy
- Take legal action if necessary
13. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India.
In case of disputes, jurisdiction will fall under Surat, Gujarat (India).
14. Policy Updates
We reserve the right to update, modify, or change these Terms & Conditions anytime without prior notice. Updated terms will be posted on this page.
15. Contact Information
For any queries or legal concerns related to Terms & Conditions, please contact us:
📧 Email: 99.craftyfox.in@gmail.com
📞 Mobile: +91 7529888311
📍 Address:
Kohinoor 2 Textile Plaza,
Opp. Avadh Textile Market 2,
Near Radha Raman Textile Market,
Saroli, Surat, Gujarat – 395011